Privacy Policy

Effective Date: May 27 2025

Information We Collect

Personal Information:

Contact details (name, email, phone number, address)

Event details (date, venue, guest count, special requests)

Payment information (processed securely through third-party providers)

Photos and videos taken during your events

Automatically Collected Information:

Website usage data (IP address, browser type, pages visited)

Cookies for website functionality and analytics

How We Use Your Information

Service Delivery:

Coordinate and execute your photography, videography, and DJ services

Communicate about event details, timelines, and logistics

Process payments and send invoices

Business Operations:

Improve our services based on feedback

Send promotional materials (with your consent)

Comply with legal requirements

Information Sharing

We DO NOT sell your personal information.

We may share information with:

Venue partners and vendors necessary for your event

Payment processors for transaction handling

Legal authorities if required by law

Your Content Rights

Photos and Videos:

You retain ownership of your likeness in all content

We may use images for portfolio/marketing with your written consent

You can request removal of your images from our marketing materials

Final edited content is delivered via Pixieset with secure access

Data Security

All files backed up on secure physical drives and cloud storage

Payment information processed through encrypted, PCI-compliant systems

Limited access to personal information on a need-to-know basis

Your Rights

Request copies of your personal information

Correct inaccurate information

Request deletion of your data (subject to legal requirements)

Opt-out of marketing communications

Data Retention

Event coordination information: Retained for 7 years for business records

Photos/videos: Retained indefinitely unless deletion requested

Marketing communications: Until you unsubscribe

Contact Information

For privacy-related questions or requests:

Raven Cry Productions

New Orleans, LA

brendon@ravencryproductions.com

504-516-6568

Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on our website with the updated effective date.